How website and sourcing enquiry information is handled
Privacy Policy for ALF Supply
This policy explains the information we may receive, why we use it, when it may be shared and how to contact us about your data.
Policy summary
Privacy information for buyers and website visitors
This policy applies to alfsupply.com and communications sent to ALF Supply, the China sourcing services website operated by ALF Co., Ltd. It covers website enquiries, email or telephone contact and information provided while discussing or delivering a sourcing service.
We use relevant information to respond, evaluate a project, coordinate agreed work, operate the website, maintain records and protect our business and users. We do not ask you to send passwords, bank login credentials or unrelated sensitive personal information.
Effective date: 14 September 2026
Information we may collect
When you contact us, we may receive your name, job role, company, business email, telephone or WhatsApp number, country and message. A sourcing enquiry may also include product photos, drawings, specifications, quotations, supplier details, samples, inspection criteria, shipping information and other project files.
Our website or hosting services may automatically record technical data such as IP address, browser type, device type, referring page, requested pages, date, time and security events. The exact data depends on the hosting, security, analytics and cookie tools active on the website.
How we use information
We may use information to answer an enquiry, understand product requirements, prepare a quotation, coordinate with suppliers or selected service providers, manage samples or inspections, maintain project records, improve website operation, prevent abuse and meet applicable legal or accounting obligations.
We do not use project files as permission to publish your product, company or supplier details. A case example should be anonymized or used with suitable authorization where identification is possible.
Retention, location and security
We retain information for as long as reasonably needed for the enquiry, service, business records, dispute handling, security or applicable obligations. Retention periods vary with the type of information and project status.
Information may be processed in China and by service providers in other locations. No email, website or storage method is completely secure. We use reasonable organizational and technical measures appropriate to the information, but cannot promise absolute security.
Your choices and requests
Subject to applicable law and necessary verification, you may ask what personal information we hold about you, request correction or deletion, object to certain use or withdraw a previous consent. Some information may need to be retained for legal, security, accounting or dispute reasons.
Send requests to sale@alfsupply.com. Include enough detail to identify the communication or project, but do not send identity documents unless we specifically explain why they are needed. We may update this policy when website tools, business practices or requirements materially change.
Privacy contact
ALF Co., Ltd.
No. 100 Jinyang Road, Qidi Weilai Industrial Park, Ouhai, Wenzhou, Zhejiang, China